FAQs
I'M RUNNING LATE
Please arrive 5 minutes before your scheduled treatment time so that you can check-in. If you are running late, please let us know by using the chat, see here: Contact Us
To ensure we provide a high quality service to all clients, arrivals more than 10 minutes after the scheduled booking time may result in the appointment being cancelled and a charge equal to the cost of your treatment(s) being applied.
I'M RUNNING LATE
Please arrive 5 minutes before your scheduled treatment time so that you can check-in. If you are running late, please let us know by using the chat, see here: Contact Us
To ensure we provide a high quality service to all clients, arrivals more than 10 minutes after the scheduled booking time may result in the appointment being cancelled and a charge equal to the cost of your treatment(s) being applied.
PARKING FACILITY
We have dedicated parking at the salon and there is parking available on horseshoe road
How many points do I earn per pound I spend?
You’ll earn 5 points for every £1 you spend in salon and online.
PAYMENTS
BeautyBox Pangbourne is cashless – we only accept payment by debit or credit card. We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. You are welcome to provide a cash tip to Nail Artists.
Please note, American Express is not accepted at Townhouse Canary Wharf, Fitzrovia, and Covent Garden.
Cancelling/changing more than 48 hours in advance:
Life happens so we have made it super easy to cancel or change your appointment – please feel free to do so! Cancellations/changes more than 48 hours before your appointment start time are completely free.
