Who we are

The Beauty Box (Pangbourne) Limited is a company registered in England (Company number 06876227) and owns and operated the website address of https://www.beautyboxpangbourne.co.uk

Our Registered Address is:

The Beauty Box
Bourne House
Horseshoe Road
RG8 7JQ
United Kingdom

What personal data we collect and why we collect it

When you share it with us or give us permission to use it

When you sign up for our mailing list, book an appointment or buy our products or service, you give us certain information voluntarily. This includes your name, email address, home address, telephone number, date of birth, medical history and any other information you choose to give us. If you buy something, we also collect payment information and details of what you bought. If you buy something for someone else, we may collect their name and delivery details and contact information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What we do with the data we collect

We use this data to make decisions to improve our products and services and send you promotional offers, information, and competitions based on what we think you will like or have bought. We have a legitimate interest to maintain our relationship with you and protect your data.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we store your information

We take the security of your personal information seriously. We store your information electronically using Mailchimp and WordPress, which are GDPR compliant. In addition, we have security procedures in place to protect our paper-based systems from loss and misuse.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential.

How we make changes to this policy

We aim to meet high standards and so our policies are constantly under review. From time to time we may change this privacy notice. We recommend that you check this page periodically to review the latest version.

Making a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to Annie Caldeira at annie@beautyboxpangbourne.co.uk

If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office. You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/

This document was last updated: 5th November 2019