This Privacy Policy explains how The Beauty Box Pangbourne uses and protects any personal information you provide when using our website or social media channels.

We are committed to protecting your privacy and handling your personal data responsibly. Any information you share with us will only be used in accordance with this privacy statement.

We may occasionally update this policy. We encourage you to check this page regularly to stay informed about how we protect your data. You are also responsible for ensuring your profile information is accurate and up to date.

WHAT WE COLLECT

We may collect the following personal information when you register with us, book a service, respond to a survey, or update your profile:

• Full name
• Date of birth
• Contact details including email address, phone number, and residential address
• Payment information (please note: card details are processed securely via third-party providers and not stored by us)
• Preferences or feedback shared in surveys or communications
• Any other information you choose to share with us through our website or during salon visits
• Publicly available information relevant to your interactions with us

WHAT WE DO WITH THE INFORMATION WE GATHER

We use this data to better understand your needs and enhance the quality of our services, including:

Managing bookings and salon services

• Customising your client experience
• Communicating updates, offers, or service announcements
• Verifying your identity
• Internal record keeping and analysis

We may disclose your personal data if required by law or requested by a public authority.

From time to time, we may send promotional emails to inform you about special offers, events, or new treatments you might be interested in. These will come directly from The Beauty Box Pangbourne. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email.

DATA SECURITY

We take data security seriously and have implemented suitable physical, electronic, and managerial measures to prevent unauthorised access, disclosure, or misuse of your data.

COOKIES

Cookies are small text files stored on your device to enhance your browsing experience. They help us analyse web traffic and customise the website based on your preferences.

We use traffic log cookies to monitor website performance and better understand customer behaviour. This data is used only for statistical analysis and is removed from the system afterwards.

Cookies do not give us access to your computer or personal data, other than what you voluntarily share.

You can choose to accept or decline cookies. Most browsers accept cookies by default, but you can change your settings to disable them. However, doing so may affect the full functionality of our website.

LINKS TO OTHER WEBSITES

Our website or social media pages may contain links to third-party websites. Once you leave our site, we have no control over external websites and are not responsible for the protection of your data on those sites. Please refer to their respective privacy policies before sharing any personal information.

CONTROLLING YOUR PERSONAL INFORMATION

We do not sell, lease, or distribute your personal data to third parties, unless required by law or to process payments securely via a trusted provider.

If you believe the information we hold about you is incorrect or incomplete, you may update your details through your account profile.

If you wish to restrict how we use your personal data or request its removal from our system entirely, please email us at info@beautyboxpangbourne.co.uk

Last updated: 8th April 2025